Domain Property Advocates | Buyer Advocates | Vendor Advocates | Property Management | Lease & Rent | Makeovers

Landlord testimonials

If you have ever completed a transaction with real estate before, you may have discovered the process can be full of empty promises and unrealistic expectations, leaving you feeling disappointed and disillusioned.

Our clients do not experience any of the above.

You can be assured that your new home meets and exceeds your expectations without any 'surprises' emerging down the track.

Featured below are genuine comments from our clients.

“I am impressed with this. This is by far the most comprehensive report I have received. I am glad Noel Jones has passed my place to your care!”
Alan Ho

“Thank you for all of your assistance Nicole, your persistence and guidance throughout this process has been greatly appreciated!”
K Newnham

“I have been dealing with Melanie Dennis for approximately 6 months now and have found her to be true to her word. What Melanie says she will do, she does. If I have asked her to provide me with documents, they always arrive promptly, same with emails and phone calls – all managed efficiently and without delay.”
J White

“Melanie impressed us the first time we met! She is very professional in her manner. Melanie found us a good quality tenant who stayed with us till we decided to sell the unit.
Melanie acted as our vendor’s advocate during the sale process and we got a record price for the sale!
Some real estate agents go the extra mile and Melanie is one of them!”
B and C Armstrong

“Domain Property Advocates have managed my investment property in Hawthorn for the last two years. The service has been excellent with the property let 100% of the time. A very professional business with whom I will continue to trust with the management of my property.”
D Guest

“At Domain Property Advocates my property was treated at a personal level. This is how I felt in my dealings with Melanie Dennis – which made it different to other Real Estate agents I have dealt with. The advice given for property management was honest and helpful, yet without prejudice.”
A Samian

“Melanie Dennis restored my confidence and trust in real estate agents. After dealing with a couple of local agents I still managed to incur not only financial loss with the rent payment but also property damage which I had to incur as I was not aware of the landlords insurance. I did eventually find out about landlords insurance prior to Melanie Dennis taking over my property and that was one of the first things that Melanie had mentioned to safeguard my property against loss or damage. That confirmed Melanie was looking after my interests!”
N Bulner

“Melanie and her team have always provided a friendly professional and reliable service.
Maintenance, negotiations and all the “behind the scenes” work in property management is undertaken with utmost care, promptness and professionalism.
Melanie’s energy, enthusiasm and ability to “think outside the square” has given us great assurance and peace of mind, knowing our business is in good hands.
We have no hesitation in recommending Melanie and her team, and we wish them even more success and prosperity!”
M and S Carlson

“Melanie Dennis provides a highly professional service and adds value to both owner and renter. She is assiduous in following set procedures such as regular inspections and provides timely and informative reports.
We would have no hesitation in recommend Melanie to any investor – as a professional and committed property manager she would be hard to beat.”
B Butterworth

“I have dealt with Melanie over 7 years. She is very professional and fair and has grown into a very mature and progressive business person. I can recommend her services wholeheartedly.”
E Harris

“We are very thankful for Domain Property Advocates personal touch. We like that you are attentive to our needs and thorough in managing our property, ensuring tenants are happy and the property is well cared for.
We have had no hesitation recommending you to friends and family!”
S Watson

“Margaret and I are so pleased we selected Domain Property Advocates to manage the rental of our residential property in Richmond.
We contacted local letting agents before we contacted Domain and the decision was not difficult to make.
We know now the property was rented within a week and the tenant could not be better.
Melanie Dennis and her team are at the top of the tree and their management program cannot be faulted.”
K Anderson

“Having renovated my flat, I needed to find an agent who would take care of my property at a professional level. The team of Domain have been exceptionally knowledgeable and always promptly answering any questions I had. The peace of mind is worth the expense! I am very pleased that one of my friends recommended Melanie to me!
Thank you very much!”
C Lenghause

“We have been using Domain Property Advocates to manage our “home” as an investment property whilst we have lived interstate for almost 2 years.
We are extremely satisfied with the level of service and professionalism provided by the team at Domain.
This is very reassuring as we lived interstate and have peace of mind that our property is being well managed and cared for.”
B Zugic

“We have several properties under management by Domain Property Advocates and have used this agency for over four years, after transferring from another agency.
Melanie and her staff have kept us very up to date on the various properties with regard to maintenance, vacancies and other matters.
Melanie has also acted as a buyers and sellers advocate when we have purchased and sold our rental properties and I must compliment her on her wonderful negotiating skills in not only securing an excellent price on purchasing property but securing a top price when selling.
On one occasion, we agreed on a sales figure with a known purchaser, and by the time we received the paperwork, there was another offer of several thousand dollars more that what we had agreed to – fantastic effort!
We would have no hesitation in recommending Melanie to any property owner or prospective property owner and in spite of her fees being at the top of the usual range, the service received is exceptional and the benefits of using Melanie actually save us money in minimal vacancies and in ensuring the tenants maintain the properties as we would expect.”
R Simpson

“I have heard there are managers that are cheaper, however there always seems to be problems with them. They don’t seem to do anything. In contrast Melanie Dennis is efficient and does a good job. If I have had a problem they always follow through on what they say they will do in a timely way.”
J Hirst

“Melanie has managed my properties for several years. I have always known Melanie and her team to deliver excellent service and have no hesitation in recommending Domain Property Advocates to anyone who wants first class management of their property.”
A Alexander

" I hope everything goes really well, not just at the opening, but for the business out of your new office. Melanie and her team have been tremendous with my property and I am always recommending you guys."
Regards
T Krebs

"After 5 years, 7 property managers and many weeks of our Carlton apartment not being leased, we said “goodbye” to a well known and so-called reputable real estate agency. It was at this time that Domain Property Advocates was recommended to us. From our first meeting with Melanie we were impressed with her professionalism, innovative ideas, philosophy, and the fact that she was keen to look after us (the landlord), our future tenant/s and our property. We signed up on the spot and have not looked back since. Our apartment was leased within one week and every aspect of leasing our apartment (website advertising, inspections, communication, thorough tenant checks, etc) has been of high standard. As we do not live in Melbourne we are more than confident that Domain Property Advocates is looking after our apartment as if it were their own. Thank you everyone at Domain Property Advocates."
E Murcott

"Thank you to you and your team for looking after our house so well Melanie. We appreciate all of your hard work!"
M & S Harverson

"We have been using Domain Property Advocates to manage our “home” as an investment property whilst we have lived interstate for almost 2 years. We are extremely satisfied with the level of service and professionalism provided by the team at MDRE. This is very reassuring as we live interstate and have peace of mind that our property is being well managed and cared for."
M & B Zugic

"Thank you for the professional way in which you handled the management of our Kew project, this was the first time in which I have been involved in this type of development and your management of the units as we renovated, alleviated any concerns I might of had. I am very excited by the end result and you can be assured that you will be top of the list for management rights of any future projects."
R Scott

"When I needed to lease out my house last year, a friend of mine recommended Domain Property Advocates. Not living in Melbourne, I was looking for an Agent that was able to effectively manage the property. I have found Melanie totally professional in her services, always prompt in replying to my queries and I found that I was able to have complete trust in her management of my property. As her business does rentals only and not sales, I found that she was able to devote more time to the rental of my house compared to some Agents that I have used in the past. She was very selective in choosing the tenants who turned out to be excellent tenants who looked after the house extremely well. I was also impressed with the way Melanie advertised the house for rent, using a number of photos of the house on the various Websites to give maximum exposure to the house. Melanie was also very thorough in videoing each room of the house for the condition report at the start of the rental as well as taking detailed notes. It has been a pleasure working with Melanie and her staff and I wish her all the best for her business in the future."
A Oats

" We have several properties under management by Domain Property Advocates and have used this agency for over fours years after transferring from another agency. Melanie and her staff have kept us very up to date on the various properties with regard to maintenance, vacancies and other matters. Melanie has also acted as a buyers and sellers advocate when we have purchased and sold our rental properties, and I must compliment her on her wonderful negotiating skills in not only securing an excellent price on purchasing property, but ensuring a top price when selling. On one occasion, we agreed on a sales figure with a known purchaser, and by the time we received the paperwork, there was another offer of several thousand dollars more than what we had agreed to – fantastic effort. We would have no hesitation in recommending Melanie to any property owner or prospective property owner and, inspite of her fees being at the top of the usual range, the service received is exceptional and the benefits of using Melanie actually save us money in minimal vacancies and in ensuring the tenants maintain the properties as we would expect."
R & K Simpson

" Thank you to you all of another year of taking care of our property in such a professional and cheerful manner - you are appreciated."
L & M Slorach

"We entrusted Domain Property Advocates to manage our two investment properties around 18 months ago and I have to say we are both very impressed with the high level of service given. Prior to making the decision to change agents, we had been disappointed with vacancy times, unhappy tenants & a feeling of not knowing what condition our properties were in. Melanie and her team have changed our perception of 'managing agents'. We are now confident our properties are in good hands as we receive regular updates on how our investment is being managed & are made aware in advance of anything we should be doing. We have happy tenants and have had seen a commitment to ensure there is as close to zero vacancy as can be achieved."
I Gartley & J Harrison

"We have complete peace of mind knowing our property is being managed by such a professional and thorough team."
G & J Wrigglesworth

"Your agency was recommended to us and I would not hesitate to recommend you to anyone else."
T McKendry

"Excellenct follow up and friendly approach to all aspects of your work."
G Oates

"At Melanie Dennis RE my property was treated at a personal level. This is how I felt in my dealings with MD which made it different to other RE's I've dealt with. The advice given for property management was honest and helpful, yet without prejudice."
A Samian

"Domain Property Advocates has managed my investment property in Hawthron for the last two years. The service has been excellent with the property let 100% of the time. A very professional business, with whom I will continue to trust with the management of my property."
D Guest

"Melanie impressed us the first time we met. Very professional in her manner whilst representing her employer. We then lost touch with her when she left that company and it took a little while to find her and were delighted to learn that she had opened her own Real Estate office specialising in Property Management. Melanie found us a good quality tenant who stayed with us till we decided to sell the unit. Melanie acted as our Vendors Advocate during the sale process and we got a record price for the sale of 12/201 Lennox Street, Richmond. Some Real Estate Agents go the extra MILE and Melanie is one of them."
B & C Armstrong

"The service is excellent - thank you."
D Forster

"We are very thankful for MDRE's personal touch. We like that you are attentive to our needs and thorough in managing our property : ensuring tenants are happy and the property is well cared for. We have had no hesitation in recommending you to friends and family."
S Watson

"It is all encompassing. No need for clients to worry about the small things."
R Pollock

"I have dealt with Melanie over 7 years. She is very professional and fair and has grown into a very mature and progressive business person. I can recommend her services wholeheartedly."
E Harris

"Melanie Dennis provides a highly professional service and adds value to both owner and renters. She is assiduous in following set procedures such as regular inspections and provides timely and informative reports. We would have no hesitation in recommending Melanie to many investor - as a professional and committed property manger she would be hard to beat."
B Butterworth

"Thank you Team MDRE! Once again you have handled the tenant changeover efficiently and professionally, keeping us informed at every step.You guys are greatly appreciated.
Many thanks"
L Slorach

"It's a pleasure to promote your business, it really is! In an industry such as yours that all too often fails to deliver, you have been a welcome exception and set a standard to which other managers/companies should aspire."
S Jackman
"I would like to say a few words for Domain Property Advocates who managed our property for the last 4 years. The services have always been effective and friendly, with the staff understanding the needs and always communicating on a timely manner. We would not hesitate to recommend their services to anyone."
T& M Wong

"I have really enjoyed working with you over the years and seeing your business grow...all due to your dedication and personal service {not to mention hard work!] I wish you continued success and thanks for all the help and friendship you have given me."
C Gilbert

"Thank you for sending the inspection report and recommendation for Clive St. We like the way it's laid out and we are very impressed that you go to the detail of checking smoke alarms! It certainly appears that the property is being well cared for."
C McKinley

"We engaged Domain Property Advocates three years ago when we moved overseas to live. In that time we have had a number of excellent tenants in our home. The screening and management of these tenants being excellent. Due to the fact we are not living in Australia we have really appreciated Domain Property Advocates staff's ability to deal with any number of issues that arose - from special gardening needs to dealing with a burglary. Domain Property Advocates staff are well trained, they know what houses they have on their books and they build a relationship with their clients. Domain Property Advocates staff are equally respectful of their tenants' needs as they are about their property owners' needs. This creates a feeling of good will and has certainly made a difference when special needs have arisen with either tenant or property owner. In fact, it was a tenant who first suggested we try Domain Property Advocates. We have been very happy with the service, friendliness and professionalism of Melanie and her team and would have no hesitations recommending them - and in fact, we often do!"
C Kenwood and S Cairns

"Thank you for doing such a great job for us throughout 2005. We are very pleased with your work at both (of our investment properties) and we cannot thank you enough.."
A & M Alexander

"We have owned our Rental Property for many years and in our initial period we had nothing but problems with 'large' Real Estate Agents. We appointed Melanie Dennis approx 7 years ago and have been thrilled with her management and have really appreciated her marketing, liaison, service, and feedback. Our rental payment is deposited into our bank account every month and all outgoings (ie Rates, Body Corp. Fees) are handled competently. It is a no fuss arrangement and we are proud to be a client of Domain Property Advocates. Keep up the good work."
B & C Armstrong

"I can highly recommend her professionalism, prompt response to issues and her dedication to continually improving and updating service provision. Melanie's innovative thinking is to be commended - how many other Property Managers can lend you a trailer for relocation purposes? The staff of Domain Property Advocates are also appreciated for their friendly and reliable service at all times."
M & S Slorach

"I feel bad that I did not ring you and your staff to tell you how wonderful it was to open the door of the flat at Richmond last week and see it. It has been a busy time but I can tell you that when I walked in I did say thanks Melanie this is just wonderful. Many thanks to you all for always getting the right tenant. It was kept so well. It is hard to believe that it has been 15 years since I painted that flat and it is still in such great condition. You have selected the best tenants for me and checked the flat so well before and after they have moved in."
D Wright

"Thank you so much for looking after Burnley Street for me. You did a fantastic job and it was just wonderful knowing that you were always available to receive my call, and would act upon any query without delay. It was great peace of mind for me knowing you were looking after the property, particularly given that I was very rarely able to get to Melbourne, and when I did the last thing I wanted to do was worry about the tenant or the house itself. I found out about your business from a friend, and even before I rang I was reassured by the fact that you owned the company and therefore felt you would always have the best interests of the business at heart, which you did, however I know from having dealt with and meeting you that you would have a wonderful work ethic whether you own the company or not. I also thought your project management, when I was getting minor alterations to the property done, was invaluable and the fact that you had sourced all the various trades people, again, gave me great peace of mind that they in turn would be reliable. Thank you again for such wonderful service."
J Furphy

"Melanie Dennis has worked hard on our rental project under some tough conditions. She has had to pull together a series of unreliable trades people without us even being in the state. Through all this she has also had to try and find prospective tenants for a house under going a serious make over. Melanie's enthusiasm for this job knew no limits. She was available at all hours of the day and night and always willing to make that extra call to make things happen. If you want a professional, reliable well presented and enthusiastic hands on operator she's your girl."
S Price

"Having you here started me meditating on rental managers and how over the years we have valued the good managers that you can sit back and say "take care of it" and know it will happen. We have had a couple of managers that have caused us more heart burn that can be imagined. We have also had some excellent ones and you would rank right up there with the best. We really do appreciate your services."
P & J Carter

"Thank you for all you have done over the past 12 months. It is reassuring to know our investment property is being so well looked after!"
G & J Wrigglesworth